What is your return policy?
ONLY Print Combos are eligible for refunds based on the following criteria:
Customers may return any physical textbooks, teacher handbooks, or other physical items within 30 days from the date of purchase. The items must be in “like-new” and resalable condition without pencil/pen marks or physical damage. Items meeting these criteria will be eligible for a refund minus shipping costs.
To initiate a return, the customer must contact Customer Service at info@essentialsinwriting.com to receive a Return Item Authorization number. Once Essentials in Writing has received the item(s), the customer can expect a refund within two weeks.
PLEASE NOTE: Digital-only items are not eligible for a refund. Please see the Exchange Policy to exchange digital-only items. Please see the Scoring Service Return Policy for refunds on Scoring Services.