How can we help you?
Customer Service FAQs
Terms of Service
Digital Curriculum FAQs
Shipping FAQs
Curriculum FAQs
Scoring FAQs
Customer Service FAQs
What does 100% FREE customer support mean?
What is your refund policy?
To save money, may I just purchase the workbook and have my student complete the level?
May I purchase replacement disks?
I cannot get my DVD to play. What should I do?
I do not like ordering on the internet. Can I call in my order?
What payment methods do you accept?
Is there a forever streaming option?
How do I order student workbooks only?
Do you have any tutors?
Will I be able to reach out for feedback to Education Department? How often?
User Login
What is your exchange policy?
Coupon Codes
Login Details
When I buy replacement workbooks only do I automatically get access to the video lessons?
Top 10 Questions
Do you accept purchase orders from charter schools and other educational institutions? How do I renew my digital video subscription? How does Essentials In Writing compare to other homeschool writing curricula? How does the video subscription work? My child is dyslexic, where do I place them? What do I do if I have multiple children in the same level? Where can I find the literary works for Essentials in Literature? Where do I find my digital curriculum and/or digital videos? Where do I find my login information? Where should I place my student?